Recent Posts

Basement Water Damage in a Commercial Building

11/1/2018 (Permalink)

Last week this local commercial building suffered a large water loss. In this particular instance, our SERVPRO team was called after hours to respond to the unpleasant surprise for the local building. Our SERVPRO team responds day and night and is always "faster to any disaster". 

In this case, the water affected a large portion of the basement in a massive building. The basement had concrete and carpet floors that were affected by the water. Unfortunately, some of the area was an office building. Luckily, the SERVPRO team responds very quickly and they were able to minimize the water seeping into the carpeted area. 

The first night our SERVPRO team responded, the water level was higher than expected. But in just a few short hours our SERVPRO team had the water drained and were beginning to clean the area. After the water was drained, they could begin the drying process. Luckily, our team has all of the necessary equipment and we were out of there in just a few days! 

Have a wonderful and safe Thanksgiving!

11/1/2018 (Permalink)

Our SERVPRO team wants everyone have a great Thanksgiving. While you're cooking that turkey, surrounded by family and friends, we want you to be safe too! In just case, we have some fire safety tips provided by the NFPA to keep you safe this holiday season! 

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Water Damage at Local Commercial Business

10/9/2018 (Permalink)

SERVPRO has been at this local commercial business for almost two weeks as a busted water pipe in a bathroom has affected three floors in the building. The first thing our SERVPRO team must do when arriving at a job with water loss is assess the damage. Our team goes into the building and investigates where the water leak began. In this case, a water pipe burst, causing multiple areas of the building to be affected.

Unfortunately, this was a building with many offices with workers and many others that occupy the busy hallways. Luckily, our SERVPRO team have made working in the area possible! While there are quite a few dryers and air movers in the building, people that use this building daily, can still treat their work day as if it is completely normal. Many times, with a water loss this severe, it may be necessary to relocate.

Our SERVPRO team has been present every day to work on the damages done by the water leak. Every room will be dried out and the area will be completely back to new. As our motto states, SERVPRO will make it look “Like it never even happened.”   

Getting rid of Water Damage at a Local Building

10/9/2018 (Permalink)

A few weeks ago, a local building suffered severe water damage. Members of our SERVPRO team have been at the local establishment everyday to dry out the affected areas. When a large amount of a building is damaged by water, the areas need to be assessed for the severity of impairment. 

All areas need to be dried as best as possible. The other areas need to be addressed in other ways if the severity is high. For example, some areas of the wall may have to be cut out in order to prevent mold from growing. However, in this instance, SERVPRO is using specific tools in order to help quicken the drying process. 

In the featured picture, are team is using a dehumidifier and a duct tube to help localize heat to the specific areas that need to be dried. This process will get rid of any water that remains in the walls or ceiling. 

Have a fun and safe Halloween!

10/9/2018 (Permalink)

Halloween is for costumes, candy and fun! No one wants their fun to be spoiled by a fire! SERVPRO wants everyone to have a fun and safe time this Halloween! We have a list of safety tips below provided by the National Fire Prevention Association.

  • Candles - Refrain from having an open flame. Use battery-operated candles or glow-sticks in your jack-o-lanterns.
  • Costumes - Choose the right costume. Stay away from long or flowing fabric, and skip extraneous costume pieces.
  • Decorations - Avoid flammable decorations including dried flowers, cornstalks and crepe paper that are highly flammable. Keep decorations away from open flames and other heat sources, including light bulbs and heaters.
  • Exits - Remember to keep all decorations away from doors so that they are not blocking any exits or escape routes.
  • Smoke alarms - Make sure all your smoke alarms are working and up to date.
  • Visibility - Provide flashlights to children or have them carry glow sticks as part of their costumes. Make sure if a child is wearing a mask that the eye holes are large enough to see out of them.

 SERVPRO wishes everyone a fun and safe Halloween!

SERVPRO goes to the Fire Prevention Festival

10/3/2018 (Permalink)

This past weekend, SERVPRO visited the Fire Prevention Festival at Masterson Station Park. The Fire Prevention Festival takes place every year and is very popular for parents and children. The Fire Prevention Festival has a bouncy house, lots of candy, fire trucks, police helicopters, and more! There is music playing as parents and children walk around and learn about fire safety. 

When families are walking around the festival, they can enjoy the music from the D.J. booth that Parks and Recreation provides. Along with the companies that attend the festival to support the local fire department, there are local food trucks as well. While children are enjoying face painting and bicycle races, the parents can enjoy barbecue! 

There are tons of fire fighters that bring their trucks for tours and are open to any questions our local patrons could ask. The Fire Prevention Festival is a great example of fire safety bringing the community closer together! 

SERVPRO answers to aftermath of Hurricane Florence

9/28/2018 (Permalink)

Storm Damage SERVPRO answers to aftermath of Hurricane Florence This picture was captured entering the flooded area

A little less than two weeks ago, Hurricane Florence impacted the entire eastern side of the United States. The area of the U.S. that was hit the hardest was North Carolina. The winds reached up to 140 miles per hour, resulting in the storm being catastrophic to the eastern coast. The category four hurricane dropped almost 40 inches of rain, caused billions of dollars in damage, and several fatalities. 

As soon as the roads were clear, our SERVPRO team headed down to the coast of North Carolina to help in any way that they could. Our team responded to mostly commercial properties in Beaufort, Atlantic Beach, Havelock, Swansboro, and many other areas on the coast of North Carolina. 

Our SERVPRO team is just one of many in North Carolina trying to help with the aftermath of the storms. Our team has been in the area for almost two weeks and may be down there much longer with the destruction caused by Hurricane Florence. 

We traveled to Baton Rouge to Restore Homes... We Ended up Restoring Lives

9/24/2018 (Permalink)

SERVPRO of Lexington traveled to Baton Rouge, Louisiana to help the many people that were devastated and misplaced from their homes by the historic flooding.  When the record breaking flooding occurred we promptly dispatched our SERVPRO of Lexington teams to assist in the unprecedented recovery efforts. We were happy to help many grateful business and home owners during their time of need. Our highly trained technicians are water and storm damage specialists. The goal is always the same, to return your commercial or residential property back to pre-storm condition. Using scientific drying techniques and advanced equipment, we document the drying process to insure the business or home is ready to return to.  When water damage happens, a quick response is very important. Night or day, Lexington business owners and residents can expect our local team of professionals to respond immediately to your water emergency.  Click this link to view our 1 minute and 34 second video of the devastation in Baton Rouge and our teams effort to help. https://www.dropbox.com/s/llwoq9jvts5ta54/SERVPRO%20Lexington.mp4?dl=0

Sewage Cleanup

9/24/2018 (Permalink)

Did you know that SERVPRO also cleans up sewage backups?

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water. SERVPRO technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. Our specialists are always here with specialized training, equipment and protective gear to safely restore your home or business.

Toilet Overflow or Sewer Backup?
Call our office today 859-225-3193.

IICRC

9/24/2018 (Permalink)

SERVPRO of Lexington, KY is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.